At ReImagine Basements we put quality at the forefront for all aspects of your basement renovation. We don’t work with products that we don’t believe in and we put our money where our mouth is by offering a five-year warranty on all parts and labor.
It took us a lot of trial and error before we were prepared to extend the warranty to five years. It didn’t make sense to us to switch to a five-year warranty until we had been in business that long.
Our comprehensive warranty covers all parts and materials from our suppliers as well as any installation associated problems.
We take pride in both our work and are warranty and put care into making sure we honor this promise.
We take every step to ensure that we aren’t back for repeated warranty issues, but still we will have a handful of calls every year. Each time we get a warranty call we work to try and prevent it from happening again in the future.
There are so many little basement specific tricks we have learned to help reduce these issues.
At the end of the day, a warranty is basically a promise that a company makes to its clients, and at ReImagine Builders, we take this promise very seriously.