Question 1

How does your build schedule work?

Accepted Answer

Before we break ground, we build a complete schedule for your project — every trade booked to specific days, start to finish. That up-front planning is the whole reason we can hold to our 13-week guaranteed timeline (backed by $500/week): we're not figuring it out as we go, we're following a plan that's already locked. You'll know what's happening and when.

Question 2

Will I know which trades are coming on which days?

Accepted Answer

Yes. Because we build the full schedule before we start, you can see which trades are booked on which days. We keep you posted week to week, and your on-site project managers (Josh and Matt) can walk you through what's coming up.

Question 3

What's your current wait time to start a project?

Accepted Answer

Usually about 2–4 weeks from signing to the first day of construction — most of that window is the time to finalize your material selections. We can often start sooner if you're quick with selections. Once your schedule is booked, both your start and completion dates are guaranteed.

Question 4

Do you work in winter?

Accepted Answer

Yes — we build year-round, including through Calgary winters. Basement work is indoors and climate-controlled, so winter is actually a great time to build: the disruption is lower when you're already spending more time inside, and it doesn't slow us down.

Question 5

What season is best to build a basement?

Accepted Answer

Honestly, any season works — basement work is indoors, so weather doesn't drive the schedule the way it does for exterior projects. Winter is popular because you're inside more and the timing lines up well, but the best time is really whenever it suits you. We build year-round and hold the same guaranteed timeline regardless of season.

Question 6

What causes a basement project to run late?

Accepted Answer

Honestly, not much on our end — we build the full schedule before we break ground and book every trade to specific days, which is exactly why we can guarantee 13 weeks and put $500/week behind it. The things that can shift a timeline are usually outside the plan: a homeowner change mid-build, a backordered material, or something genuinely hidden that turns up behind the walls. When that happens we talk it through with you. Our guarantee is what keeps us honest about staying on track.

Question 7

How far in advance should I book?

Accepted Answer

It varies with how booked we are, but our typical lead time to start is around a month, and start windows shift through the year. If you have a target start or a deadline, the sooner you reach out the better so we can fit your project into the schedule. Fill out our quote form and Oscar will give you a real start window.

Question 8

Do you take on multiple projects at once?

Accepted Answer

Yes — we run multiple projects at a time, each with its own complete schedule and dedicated trades booked to specific days. That's exactly how we hold the 13-week guarantee without projects stepping on each other: the planning is done up front, so your project has its own locked plan rather than competing for attention.

Question 9

What time of year do you get busiest?

Accepted Answer

We build year-round and stay busy across all seasons, since basement work is indoors. There are gentle ebbs and flows, but because we plan and schedule projects up front, our timeline doesn't balloon during busier stretches the way it can with some builders. If timing matters to you, reach out early and we'll fit you in.

Question 10

Can you finish before a specific date, like before guests arrive?

Accepted Answer

Often, yes — because we work to a guaranteed 13-week schedule, we can usually tell you upfront whether a target date (before guests, a holiday, an event) is realistic, and plan the start accordingly. The key is booking with enough lead time. Tell us your date and Oscar can confirm whether it works once he's seen the project.

Question 11

What happens to my schedule if materials are delayed?

Accepted Answer

We order materials early and build the schedule around their availability, so delays are rare. If something is genuinely backordered, we sequence around it where we can and keep the rest of the build moving — and a backordered item is one of the few things that can remain outstanding at the 13-week mark without holding up 'move-in ready' (say, a specific fixture we're still waiting on). We keep you posted if anything's affected.

Question 12

Can I get a copy of the full build schedule?

Accepted Answer

Yes — we build a complete schedule before we break ground, and we're glad to share it so you can see which trades are booked on which days. Your project managers (Josh and Matt) can walk you through it and keep you updated as the build progresses.

Question 13

How do you keep so precisely on schedule?

Accepted Answer

It comes down to planning everything up front. Before we break ground, we build the full schedule and book every trade to specific days, using dedicated trade companies we've worked with for years — so there's no scrambling to line people up mid-build. Most builders figure it out as they go; we don't. That discipline is exactly why we can guarantee 13 weeks and put $500/week behind it.

Question 14

Do holidays affect the timeline?

Accepted Answer

We account for holidays when we build your schedule, so they're baked into the 13-week plan rather than a surprise that pushes your date. If your build spans a major holiday, we'll have planned around it. The guaranteed date stands regardless.

Question 15

How quickly can you start if I'm ready now?

Accepted Answer

If your selections are ready to go, we can often start sooner than our typical 2–4 weeks from signing. Tell us your timeline and we'll be honest about what's possible — and once we book your start date, it's guaranteed.

Scheduling

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